Domestic Sales
LIMITED LIFETIME WARRANTY: Optics and mechanics on all Seiler microscopes are warranted to be free from defects (excluding normal wear and tear) for the life of the product. The electronics in all Seiler microscopes are warranted for three years from date of invoice (excluding bulbs and fiber optic cables).
Export Sales
EXPORT 3 YEAR WARRANTY: Optics and mechanics of all Seiler microscopes sold outside the United States are warranted to be free from defects (excluding normal wear and tear) for three (3) years from date of invoice. The electronics in all Seiler microscopes are warranted for one year from date of invoice (excluding bulbs and fiber optic cables).
Warranty Replacement or Repair
- A 3 year warranty will be issued on all electronics. Customer pays freight in and Seiler pays freight out.
- If product has been abused or physically damaged in anyway the product will not be covered under warranty.
- If the product is covered under warranty, customer will ship product to Seiler and pay the freight charge in. Seiler will repair that same item and return ASAP. No new product should be sent to replace this product, unless the product is not fixable.
- If a customer sends back product and we find that it is under warranty but there was physical damage to the scope, we will repair and charge the customer the repair/service fee. The fee is dependent on the repair.
- Replacement product should only be issued if the original product is faulty.
- RMA number must be issued for all repairs.
Click here to start the RMA process.
Note: For ease of claim processing, be sure to complete the Warranty Registration form once you receive your order.